Health Benefits Resource Center
Everything you need to understand, use, and maximize your health benefits. Find care, save money, improve your health, and access helpful tools—all in one place.
Which Medical Plan Do You Have?
Select your medical plan so we can show you the resources that apply to you. You can change your selection at any time.
Primary Plan
Allegiance / Cigna Open Access Plus
Your Allegiance-administered medical plan with the Cigna Open Access Plus national network.
High Deductible Plan
Allegiance / Cigna Open Access Plus
Your Allegiance-administered high deductible medical plan with the Cigna Open Access Plus national network.
Kelsey-Seybold Plan
Kelsey-Seybold coordinated care network
Your coordinated care medical plan built around the Kelsey-Seybold clinic network.
Quick Actions
Your most-used member tools, all in one place.
Find Care & Use Your Medical Plan
Understand how your medical plan works, find providers and learn how to access the right care.
Allegiance Member Portal
Access claims information, benefit information, ID cards and other important member resources.
Allegiance
Cigna OAP Provider Search
Search for doctors, hospitals and facilities participating in the Cigna Open Access Plus network.
Cigna
Patient Choice
Explore opportunities to save on certain healthcare services such as outpatient procedures, advanced imaging and rehabilitation services.
Patient Choice
Memorial Hermann Provider Search
Find physicians and providers participating in your Memorial Hermann network.
Memorial Hermann
Kelsey-Seybold Provider Search
Find physicians and providers participating in your Kelsey-Seybold network.
Kelsey-Seybold
Kelsey-Seybold Locations
Find a convenient Kelsey-Seybold clinic or care location.
Kelsey-Seybold
Schedule Care
Access Kelsey-Seybold resources to schedule appointments and manage your care.
Kelsey-Seybold
Next Level Urgent Care
Access convenient urgent care for illnesses and injuries that need prompt attention but are not emergencies.
Next Level
Virtual Care & 24/7 Support
Get convenient medical guidance and care without leaving home.
Recuro Telehealth
Connect virtually with a healthcare provider for many common illnesses and non-emergency medical needs.
Recuro
Behavioral Health Support
Access convenient virtual behavioral health resources when you need support.
Recuro
Know Where to Go for Care
Choosing the right place for care can save you time and money while helping protect the health plan for everyone. Remember the care hierarchy: Virtual Care → Primary Care → Urgent Care → Emergency Room. Emergency rooms should be used for genuine emergencies.
Prescription Drug Resources
Understand your pharmacy benefits and find resources that can help you manage prescription costs.
LucyRx
LucyRx is your pharmacy benefits partner. Access tools and support for understanding your prescription coverage.
LucyRx
Find a Covered Medication
Review information about medications covered by your pharmacy benefit.
LucyRx
Specialty Medications
Learn about resources and support available if you take a specialty medication.
LucyRx
Prescription Support
Have a question about prescription coverage or pharmacy benefits? Contact LucyRx for assistance.
LucyRx
Ways to Save on Healthcare
Small decisions about where and how you receive care can make a meaningful difference in your healthcare costs.
Start with Virtual Care
For many common conditions, a virtual visit may be one of your most convenient and affordable options.
Recuro
Choose Urgent Care Instead of the ER
For non-emergency illnesses and injuries, urgent care can often provide appropriate treatment at a significantly lower cost than an emergency room.
Avoid Free-Standing Emergency Rooms
Facilities with "Emergency" in their name can result in significantly higher costs. For non-emergency conditions, consider virtual care, your primary care physician or urgent care first.
Patient Choice
Explore lower-cost options for eligible outpatient procedures, imaging and rehabilitation services.
Patient Choice
Stay In-Network
Using providers participating in your medical network can help reduce your out-of-pocket costs.
Member Notices
Important notices about your health plan.
Medicare Part D Creditable and Non-Creditable Coverage Letters
Women's Health & Cancer Rights Act Notice
CHIPRA Special Enrollment Notice
Notice of Privacy Practices
Still Need Help?
Our Member Services team is ready to answer your questions and help you make the most of your benefits.